This is an important area of our website. Please read it carefully as it contains important information. When you visit our website you are agreeing to these terms and conditions.
This website is owned and operated by Aurora Hair + Beauty Lounge. Registered office: 30 City Road, London EC1Y 2AB, Registered number: 04891616 (England), VAT number: 821909430. If you have any questions about these terms & conditions or our website, please email us at info@auroraloungenorwich.co.uk
Unless otherwise stated all rights, including trademarks and copyright, in this website are owned by Aurora Hair + Beauty Lounge. You are permitted to print or download extracts from this website, provided that it is solely for your own personal, non-commercial use. However, you may not modify, delete, distribute or post anything on this website for any purpose and no part of this website may be stored in any other website or otherwise made available to the public without our written permission. If you breach these terms and conditions your permission to use this site terminates automatically and you must destroy any printed or downloaded extracts.
Please read our privacy policy carefully as it explains our practices regarding the personal data we collect from you, or that you provide to us, or that will be processed by us.
We have taken great care to ensure that details, descriptions and prices quoted are accurate. All services are subject to availability.
Prices are shown inclusive of VAT.
Fresha provides a booking platform, Fresha.com, which allows you to discover and book online with spas, salons, and other businesses. You can buy or book Partner Services bymaking a Fresha Booking through the Fresha Website or the Fresha Widget.
Fresha Bookings include certain Terms of Sale that you need to agree to before making a Fresha Booking. Please check all details and any restrictions relating to a Fresha Booking thoroughly before confirming the Fresha Booking.
Fresha reserves the right to deactivate a Fresha Customer Account in the event of a breach of these Booking Terms and Conditions and/or where the Customer acts in a way that is inappropriate, abusive or otherwise unacceptable towards a Partner or our staff.If you want to reschedule or cancel a Fresha Booking (and provided that rescheduling or cancellation (as applicable) is not prohibited by these Booking Terms and Conditions) this must be requested and completed by either:Using your Fresha Customer Account via the Fresha Website or the Fresha Widget.Contacting the Partner directly (e.g. through email, phone) and requesting a reschedule o Emailing our support team at hello@fresha.com Full Version of the
Booking Terms and Conditions can be found here.
Aurora makes no representations or warranties in connection with this website, whether express or implied, including but not limited to warranties of satisfactory quality, non-infringement or fitness for a particular purpose, and except to the extent such warranties are not legally excludable. To the fullest extent permissible Aurora, its directors or employees exclude liability for any amount or kind of loss or damage that may result to you or a third party, including but not limited to (i) loss of business, use, profit, anticipated profit, contracts, revenues, goodwill or anticipated savings; (ii) loss of data or use of data (iii) consequential, special, direct or indirect loss or damage; and loss or damages of any kind: incurred as a result of dealings with or the presence of the website or off-website links; which may arise from the use of any of the information contained in any of the materials on this website, caused to computer equipment as a result of using this website, caused by access delays or interruptions to the website, computer viruses, system failure or any malfunction which may occur in connection with your use of our website, any inaccuracies or omissions or misleading, false or deceptive statements in the content; or, any events beyond Aurora’s reasonable control.
The materials on our website are provided “as is” and Aurora disclaims all warranties, express or implied, to the maximum extent permitted by law. Links appearing on this website are for your convenience and information only and are not an endorsement by us of the content, products, services or suppliers connected therewith. We are not responsible for the content of any off-website pages or any other websites linked to or from this website. We shall not be liable to any person for any loss or damage which may arise from the use of any of the information contained in any of the materials on this website, in any off-website or in any linked websites.
This does not exclude or limit our liability in any way for: (i) death or personal injury caused by its negligence; (ii) fraudulent misrepresentation; (iii) s2(3) of the Consumer Protection Act 1987; or (iv) any other type of liability which cannot by law be excluded or limited.
If you wish to contact us about any matter in regard to our services, please email us at info@auroraloungenorwich or write to us at: 99 Reepham Road, Norwich, NR6 5LQ.
When using our website you accept that our communications will be mainly electronic and that we may contact you by e-mail or provide you with information by posting notices on our website. You agree to this means of communication and that it complies with any legal requirements to provide such communications in writing.
No delay or failure by us in exercising any right, power or remedy shall impair or be construed as a waiver of such right, power or remedy or of any other right, power or remedy.
If any provision of these terms and conditions is or becomes illegal, invalid or unenforceable under the law of any jurisdiction, that shall not affect or impair: the legality, validity or enforceability in that jurisdiction of any other provision of these terms and conditions; or the legality, validity or enforceability under the law of any other jurisdiction of that or any other provision of these terms and conditions.
We can assign, sub-licence, sub-contract, delegate, share or part with any of our rights or obligations which arise under these terms and conditions to any third party without your prior written consent.
These terms and conditions and any documents expressly referred in them constitute the entire agreement between us and supersedes any previous agreement or arrangement between us relating to the subject matter of any contracts between us. We agree that we have not entered into any such contracts in reliance upon any statement, representation, covenant, warranty, undertaking or understanding (whether negligently or innocently made) of any person (whether party to this Agreement or not) except as expressly set out in these terms and conditions. Nothing in this clause shall exclude any liability for fraud or fraudulent misrepresentation.
There may be legal notices on other areas of this website which relate to your use of this website, all of which will, together with these terms & conditions govern your use of this website.
We reserve the right to change these terms & conditions at any time and without notice and we encourage you to review them as often as possible. Any changes are effective immediately upon posting to the website.
This website, any content contained herein and any contracts entered into as a result of usage of this website are governed by and construed in accordance with English law. Disputes arising in connection with any such contact, contract or usage shall be the subject of the exclusive jurisdiction of the courts of England and Wales.
All gift vouchers are valid for 12 months and are non-refundable.
